Skip to main content

Statement of Privacy Policy


Last updated on Nov, 2020


PHASE Scientific International Limited (hereinafter called “We”, “Our Company” or “PHASE Scientific”) is committed to protecting your privacy. This Statement of Privacy Policy (“Privacy Policy”) applies to services provided under PHASE Scientific’s website and INDICAID mobile application (“Services”) and governs personal data collection and usage. By using the Services, you consent to the collection, use, disclosure of personal data and other descriptions in the Privacy Policy.



1. Collection of your personal information


PHASE Scientific collects personally identifiable information, such as your e-mail address, name, photo, telephone number, geographical location and/or health and wellness-related data including point-of-care test results. PHASE Scientific also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, [nationality,] birthday, preferences, interests and favorites.


There is also information about your computer or portable device hardware and software that is automatically collected by PHASE Scientific. This information can include: your in-app usage information, IP address, device ID, browser type, domain names, access times, referring website addresses and Google Analytics. This information is used by PHASE Scientific for the operation of the Services, to maintain quality of the Services, and to provide general statistics regarding use of the Services.


Please keep in mind that if you directly disclose your personally identifiable information or personally sensitive data through public message boards, discussion forums or other places provided by the Services, this information may be collected and used by others.



2. Use of your Personal Information

PHASE Scientific collects and uses your personally identifiable information to identify the users, respond to users’ requests or inquiries, operate the Services, deliver the Services you have requested and operate, evaluate and improve our business, including but not limited to product development, mobile application development, communications, data analytics, accounting, auditing and research.


PHASE Scientific may also contact you via surveys to conduct research about your opinion of current services or potential new or better services that may be offered by PHASE Scientific.


PHASE Scientific may make record of the websites and pages our customers visit when using services provided by PHASE Scientific, in order to determine what PHASE Scientific services are the most popular among PHASE Scientific’s customers or users.



3. Disclosure of your Personal Information


PHASE Scientific may share your personally identifiable information with our affiliates, business partners, service providers, other parties in connection with corporate transaction or other parties with your consent to help us to perform the Services or statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are required to maintain the same level of protection of personally identifiable information as stated in this Privacy Policy.


PHASE Scientific does not sell, rent or lease its customer lists to third parties without your explicit consent.


PHASE Scientific does not use or disclose sensitive personal information, such as race, religion, or political affiliations, except as required by the applicable law or your explicit consent is obtained.



4. Use of Cookies


PHASE Scientific may use Cookies to improve its website and enhance your online experience. Cookie refers to small text files stored on your device to facilitate us to track your activities in the website. Cookies may be used to remember your preferences when you visit the website and enable us to personalize the information shown in the website according to your needs. At any time, you can disable cookies by changing the settings of your web browser.



5. Direct marketing


Upon your consent, PHASE Scientific may use your name, mailing address, and email address to send promotional materials to you and conduct direct marketing activities in relation to the Services offered by PHASE Scientific.


If you do not wish to receive any of our promotional and direct marketing materials or do not wish to receive any such materials through any particular means of communication, please inform PHASE Scientific by sending your request by email at or post to Personal Data Officer, PHASE Scientific International Limited, 1/F, Building 22E, Phase 3, Hong Kong Science Park, Shatin, Hong Kong.



6. Security of your Personal Data


PHASE Scientific will use its reasonable commercial endeavours to maintain in place security measures and monitoring procedures to protect your personal data and prevent unauthorized or accidental access, processing, erasure, loss or use of the data. All personnel that may access to the data will be ensured complying with the requirements of data protection.



7. Data Retention Policy


PHASE Scientific will retain your personal data as long as we need it for providing the Services to you and for a reasonable time after termination of the Services. Unless otherwise requested by you or required or permitted by the applicable law, we will retain your personal data for no more than 24 months following account deletion.



8. Changes to Privacy Policy


The Privacy Policy may be updated from time to time for any reason including customers’ feedback. PHASE Scientific will post the updated Privacy Policy here and encourages you to periodically review this Privacy Policy.



9. Enquiry


If you have any query in relation to the Privacy Policy or you wish to revoke your consent to this Privacy Policy or access, delete or correct your personal data held by PHASE Scientific, you can send your request by email at or post to Personal Data Officer, PHASE Scientific International Limited, 1/F, Building 22E, Phase 3, Hong Kong Science Park, Shatin. We will process your request in reasonable time.



10. Language


In the event of any inconsistencies or discrepancies between the English version and any other translated versions of this Privacy Policy, the English version shall prevail.